Below you'll find answers to the questions we get asked the most. Just click on the question to view the answer.
If you have a question which isn't answered below, please contact us using our contact form.
If you have a question which isn't answered below, please contact us using our contact form.

The work of the partnership
What is a LHCR?
A Local Health and Care Record (LHCR) partnership is a group of NHS and local authority organisations working together using digital technology to share information to help continually improve health and care services. The Thames Valley and Surrey (TVS) Care Records Partnership is one of the national LHCR programmes.
For further information see NHS England's summary of the Local Health and Care Record Exemplar programme and the NHS England announcement regarding Thames Valley and Surrey.
What is changing?
Which existing local care records will be developed and linked through the work of the partnership?
Which areas are involved in the work of the partnership?
What are the benefits of working as a partnership?
When is the programme going live?
Who is paying for this?
Who is providing the technology that supports the Thames Valley and Surrey LHCR?
Health and Care Information sharing
What is health and care data?
Your health and care information is held by organisations that provide your care, like your GP, hospital or care home. This information is often stored electronically (not on paper). Data about you can be used to:
- provide your personal care
- plan health and care services
- carry out research to find new treatments or services.
Why is health and care information shared?
What information is shared?
Who can see my information?
How can I access my information?
Doesn’t everyone involved in my health and care already have access to my information?
What are the main uses of data in the TVS Care Records?
How long is the data kept?
Can I object to my information being shared within the TVS area for direct care?
Can I opt-out of information sharing for planning and research?
Who is the data controller?
What is a Subject Access Request and how do I make one?
How can I be sure my information is being kept safe?
What is the legal basis for processing data within the TVS Care Records?
What rights do I have?
I live in the Thames Valley and Surrey region but am registered at a GP practice outside of this area. Am I still included?
Population health
What is Population Health?
Population Health is an approach aimed at improving the health of an entire population. It is about converting insights into action - improving the physical and mental health outcomes and wellbeing of people, whilst reducing health inequalities within and across a defined population. It includes action to reduce the occurrence of ill-health, including addressing wider determinants of health, and requires working with communities and partner agencies.
For further information see the King's Fund report: A Vision for Population Health.
For further information see the King's Fund report: A Vision for Population Health.
What is Population Health Management?
Will my personal details be shared for research?
What does anonymised information mean?
Can I be identified when my data is used for planning or research?
Why is my information used for planning and research in healthcare?
How is my information used in planning and research?
How can I be sure my information is being kept safe?